
If you choose to sell a popular item/product on Konga for example,
chances are that you will be able to generate massive revenue. And it’s also
true that you can make pretty decent money on platforms like Jumia, Kaymu,
DealDey, SMEMarketHub, Facebook and Nairaland as well.
If you’re a new comer or already selling on these platforms
(marketplace), the answer isn’t always obvious and Yes, I have a store on Konga
and Jumia. It’s very tempting to be comfortable on this platform. It is very
easy to go straight for where the money is and make some short term profits.
It was not an easy decision to transition away from this platform. They
have created a brand. They have millions of buyer already. But the bitter truth
is, when you sell on Konga, Jumia and SMEMarketHub, you don’t own your own
store. They reserve the right to manage your shop listings however they want.
They can ban you anytime, they can delist your store without notice and they
held your sale proceeds (funds) in escrow for days.
That’s not to say that you shouldn’t sell on these platforms but in the
long run, you should not put all of your eggs in the same basket in someone
else’s hand.
Let me highlight my experience selling on different marketplace:
1. Kaymu – This is the first marketplace I ever used
in my life. I just bought some products on Aliexpress and was looking for a
platform to sell. I register on Kaymu and listed my products. I received my
first order after 2 month of listing. The first sale was a wonderful
experience. That was the first time I ever earn a passive income and have the
believe that this might work. The first sales was from a customer who reside in
Ojodu. I called the customer to confirm he actually need the product before I
arrange for delivery.
The first sale went well. I deliver the product, collect my money and
believe me, I was feeling on top of the world.
I went ahead to make couple of sales on the platform but I was not
happy with the turnaround time of each order. I eventually abandoned the
platform when I discovered a new jewel and a sale machine.
2. Konga – I was so happy to discover konga.com and
quickly sign up as a merchant on the platform. This brought some relief because
sales start rolling in the following week after listing my products. It was so
unbelievable. I was out of stock within 3 weeks.
Sales was good on konga but I wasn’t getting my funds immediately like
Kaymu. Then, Konga only payout twice a month (15 & 30). The payout system
was a bad news. As a small scale seller, the konga payment system was not
favourable. I have to wait for weeks or months after selling before I get paid.
I was out of stock but couldn’t source for new products because my money is
held in escrow at Konga.
I love the volume of sales but hate the delay payments. Therefore, I
start looking for new solutions. I start looking for a platform that will give
me what konga is offering in term of sales and quick pay out system.
I couldn’t find any platform that offers what konga was giving me so I
challenged myself to create one instead of looking.
Note – Konga have made several changes on their platform. Now you can
self-fulfil. You can now get orders on konga, deliver to customer yourself,
pocket your money and later send konga commission for selling.
3. Jumia – I joined Jumia to expand our customer base
and increase my store’s sales. Although my experience on Jumia was not very
good because every single product I sold on Jumia were returned with no reason.
All I get was delivery failed. My account manager was not helping matters too.
Maybe I am a bit unlucky with Jumia or I just don’t understand the
platform because I just couldn’t understand why all orders shipped were all
returned. Everything I get is “Delivery Failed” on the platform.
Why did the delivery failed? I don’t know. How can I solve the problem?
I don’t know.
I try to reach out to my Jumia store manager but no good answer is
forthcoming. I will keep working to see how to make the platform work for me
like konga but as at this moment, Jumia isn’t working for me.
Jumia is a wonderful platform sha.
Conclusion
It is a good idea to start selling your products using other people’s
platform. This give you the opportunity to test the market and build your brand
but remember you do not truly own your own business using marketplace. Without
notice, you could have your account banned by contravening just a single rule
on the platform.
When you own your own business, you can not get banned. When you own
your own online store, you don’t have to fight for and beg to have your store
reinstated.
When you own your own online store, you get to decide when and how you
sell your own goods without paying commission for sales.
Creating your own customer base sounds like the harder path to take and
it often is. But it is the best way to ensure the long term viability of your
business and online store.
And who says you can’t own your own online store and sell on all these
other platform? Because you can…….Konga, Jumia, DealDey, Kaymu and SMEMarketHub
are just marketplaces and you should diversify.
#FoundOnKonga
www.konga.com/buymart
www.konga.com/buymart
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